Equicom Services, Inc.

We Are EquiServe
Easy to do business with us!

  • Customer and business-centric Contact Center and
    Back Office Outsourcing Services Provider
  • Customizable BPO Technology Products and Systems
  • Transformation and Results Driven Culture
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14

Years in the Industry

1,000+

Skilled Professionals/ Employees in the Philippines

4

Business Sites / Locations across the Philippines

25+

Industries Supported

ISO 9001_Certificate_Equicom_FSA_page-0001
1c Professional & Expert
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About Equiserve

Professional and Expert

A proud member of the Equicom Group, Equicom Services, Inc. (EquiServe) is a trusted ISO-certified BPO provider in the Philippines. Established in 2011 and headquartered in Makati City, EquiServe operates across Manila, Cebu, and Legazpi with over 1,000 professionals.

We deliver end-to-end business process outsourcing solutions in Finance, HR, IT, Back Office, and Contact Center operations—helping clients improve efficiency, reduce costs, and drive growth.

Certified by TUV Rheinland, EquiServe holds ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2022 (Information Security) certifications, ensuring world-class standards across all four strategic locations.

Committed to Quality and Security — EquiServe is an ISO 9001 & ISO 27001 Certified BPO Company in the Philippines
Certified by TÜV Rheinland across four strategic Philippine sites, reaffirming our commitment to delivering secure, world-class outsourcing solutions. EquiServe’s ISO 9001 and ISO 27001 certifications reflect our unwavering focus on quality, reliability, and data protection for every client engagement.
Our Services

What We Do

CONTACT CENTER SOLUTIONS

Customer Service - Inbound Contact Center

EquiServe connects your business to customers through intelligent, multi-channel contact center services. Deliver exceptional customer experiences with our Inbound Contact Center Solutions. We handle every call with care, empathy, and expertise, strengthening relationships while you focus on growing your business.

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BACK OFFICE SOLUTIONS

Medical Claims Processing and Adjudication Services

EquiServe delivers secure and efficient Back Office Solutions that drive productivity, accuracy, and operational excellence. 

EquiServe delivers reliable Medical Claims Processing and Adjudication Services. Our trained specialists ensure accuracy, compliance, and faster turnaround, helping healthcare organizations save time and reduce costs.

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IT SERVICES

IT Management Services

EquiServe delivers secure and scalable IT Service Solutions that strengthen your digital infrastructure and drive performance. 

EquiServe delivers trusted IT Management Services in the Philippines. Our IT experts handle network, security, and system performance, ensuring seamless operations and maximum uptime for your business.

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SEAT LEASING

Seat Leasing Services
EquiServe offers ready-to-use workspaces equipped with reliable infrastructure, high-speed connectivity, and IT support, ideal for startups, SMEs, and BPOs looking to scale quickly and efficiently.
 
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Specialized Services

Premium Service Offerings

At EquiServe, we turn client ideas into our expertise — transforming concepts into real, measurable results.
Our specialized capabilities include:

  • Tele-Medicine / Tele-Consult Solutions
  • Data Privacy Consultancy and Compliance
  • Dashboard & Benchmark Modelling
  • Reports Portal & Reports Automation
  • Customized Tools
  • AI - Large Language Model Development

Head Office

2nd & 3rd Floor, EQUICOM Center, 3308 Zapote Street, Barangay Sta. Cruz, Makati City 1205

Phone: (+632) 8 548 4766

Email: inquiry@equicomservices.com

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